This privacy policy describes the personal data (defined below) that Rexalto FZ-LLC (Dubai Internet City, 100891 Dubai) and its affiliates ("Rexalto", "wev, "us" and/or "our") collect about you, how we use and protect this personal data, and the choices you can make about how we may use your personal data.
Your privacy and security of your personal data matter to us, so please get to know our privacy practices and contact us should you have any questions about your personal data.
If you are a visitor located in the EEA, the UK or Switzerland, please note that Rexalto complies with the General Data Protection Regulation (EU Regulation 2016/679) ("EU GDPR"), its incorporation into the laws of England and Wales, Scotland, and Northern Ireland by virtue of section 3 of the UK European Union (Withdrawal) Act 2018 ("UK GDPR") and/or the Swiss Federal Act on Data Protection ("FADP"), as applicable (together, the "GDPR"). Your rights in relation to the GDPR are detailed below. If you have any questions, please contact complain@rexalto.tech.
If Rexalto products collect information about you (e.g., as an employee of a Rexalto customer), please note that this privacy policy covers only those instances when the purposes and means of processing your personal data are determined by us (e.g., when we are a "controller" as defined by the GDPR). It, therefore, does not apply to any of your personal data which we may process on behalf of our customers (e.g., when we are a "processor" as defined by the GDPR). Please therefore directly contact the relevant controller (e.g., your employer, if you are an employee of a Rexalto customer) for more information about their privacy practices.
Rexalto is the controller for the personal data we process unless otherwise stated.There are many ways you can contact Rexalto, including by emailand post:
You can contact our DPO directly via email dpo@rexalto.tech.
Personal Data. Personal Data is any information relating to an identified or identifiable individual or as defined by an applicable data protection law or regulation. Rexalto may collect a variety of personal data about you in a number of ways:
Depending on your interaction with our business, we may typically collect next categories of personal data:
We operate in the capacity of the controller of your personal data. This implies that we autonomously define the processing purposes and select relevant processing services and tools.
PURPOSE | PERSONAL DATA UTILIZED | LEGAL BASIS | STORAGE PERIOD |
To provide products and services sought or to respond to queries | Name, surname, email address, phone number,Biometric data (face liveness recognition), Company name, Information about the products or service you ordered, your position | Contract, Consent | 2 years after the end of the provision of the products and/or service and the expiration of the contract |
To respond to your comments, questions, and requests and to provide customer service | Name, surname, email address, postal address, phone number | Legitimate interest to develop our business and satisfy our clients’ needs | 1 year after your last communication with our company, unless you have objected to such processing |
To handle and boost client experience by enhancing our understanding of our clients | Internet activity information, information provided by third-party cookies(Find more information about using cookies in our Cookie policy). | Consent | Until consent withdraw |
To propose a service to a client drawing on services she/he formerly bought | Name, surname, email address, phone number, Company name, Information about the products or the service you ordered, your position | Legitimate interest to foster our company and to serve our clients’ requirements | 2 years after your last communication withour company, unless you have objected to such processing |
Mailing of advertising products | email address | Consent | Until you withdraw consent |
We neither use automated decision-making nor your personal data to automatically assess aspects of your personality (automated profiling).
You have the right to access, correct, or erase your personal data and the right to restrict their processing, as well as the right to data portability.
You have the right to restrict the processing of your personal data.
You have the right to receive your personal data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided where technically feasible.
If we process your data based on your consent, you have the right to withdraw your consent at any time. If you would like to exercise your right to withdraw your consent, please contact us.
Pursuant to Art. 77 GDPR, you, as a data subject, have the right to file a complaint with a supervisory authority of the EU Member State in which your permanent place of residence, place of work or in which there was an alleged violation of your information privacy.
To exercise any of these rights or in case some questions about the protection of your personal data remain, you can contact us at complain@rexalto.tech.
Our website, products and services are not directed to minors under 16. If we learn that we have collected the personal data of a minor under 16 we will take steps to delete such information from our files as soon as possible.
Info regarding these business entities and their data protection methods:
As part of our business processes, it is possible that we also transfer your personal data to recipients in countries outside the European Economic Area (EEA), which do not have an adequacy decision by the Commission. In such transfers,we have provided appropriate safeguards such as standard data protection clauses (SCC) adopted by the Commission.
To the extent that we do so, we comply with applicable data protection requirements and take appropriate security measures to protect your personal information. This is done in particular by using the applicable EU standard contractual clauses.
If you would like to obtain a copy of adopted appropriate safeguards and additional information about adopted supplementary measures, you can always contactus using the contact details below.
We use technical and organizational restrictions to protect personal data from unauthorized access or misuse. These protective measures include the implementation of certain technologies and procedures to protect your privacy, such as secure servers, firewalls and SSL encryption. We act at all times in accordance with applicable laws and regulations regarding the confidentiality and security of personal data.